Terms & Conditions

Effective Date: 15 May 2026

These Terms & Conditions (“Terms”) govern the access and use of the website operated by Bapashri Orthocare (“Hospital”, “we”, “us”, “our”). By accessing or using this website (“Website”), the user (“User”, “you”) agrees to be legally bound by these Terms.

1. ACCEPTANCE OF TERMS

1.1 The User acknowledges that access to and use of the Website constitutes unconditional acceptance of these Terms.

1.2 If the User does not agree to any part of these Terms, the User shall immediately discontinue use of the Website.

2. PERMITTED USE OF WEBSITE

2.1 The Website is provided solely for the purpose of:

  • Providing general information regarding Hospital services; and
  • Facilitating appointment request submissions.

2.2 The User is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website strictly in accordance with these Terms.

2.3 The User shall not use the Website for any unlawful, abusive, or unauthorized purpose.

3. APPOINTMENT REQUESTS

3.1 Submission of an appointment request through the Website does not constitute a confirmed appointment.

3.2 All appointments are subject to:

  • Doctor availability
  • Hospital scheduling
  • Internal verification and confirmation

3.3 The Hospital reserves the right to:
Accept, reject, reschedule, or cancel any appointment request at its sole discretion.

4. NO ONLINE TRANSACTIONS

4.1 The Website does not facilitate any online payment, booking fee, or financial transaction.

4.2 All payments for consultations or treatments shall be made directly at the Hospital through approved offline modes only.

5. MEDICAL DISCLAIMER

5.1 The content provided on the Website is strictly for general informational purposes only.

5.2 Nothing contained herein shall be construed as:

  • Medical advice
  • Diagnosis
  • Treatment recommendation

5.3 The User is advised that the Website is not a substitute for professional medical consultation.

5.4 In case of a medical emergency, the User must immediately contact emergency services or visit the nearest hospital. The Website shall not be used for emergency communication.

6. USER INFORMATION & DATA USAGE

6.1 The Hospital may collect limited personal information, including:

  • Name
  • Contact number
  • Email address
  • Other details voluntarily submitted by the User

6.2 Such data shall be used solely for:

  • Appointment coordination
  • Patient communication
  • Internal record management

6.3 The Hospital shall not sell, rent, or commercially exploit User data to third parties.

7. INFORMATION ACCURACY

7.1 While reasonable efforts are made to ensure accuracy, the Hospital does not guarantee completeness, reliability, or timeliness of Website content.

7.2 All information is subject to change without prior notice, including but not limited to:

  • Doctor schedules
  • Services offered
  • Hospital policies
8. EMERGENCY SERVICES DISCLAIMER

8.1 The Hospital may provide 24×7 emergency services.

8.2 However, the Website is not intended for:

  • Emergency communication
  • Critical medical response requests

8.3 Users requiring urgent care must directly visit the Hospital or contact emergency services.

9. INSURANCE & CASHLESS FACILITY

9.1 Cashless treatment and insurance/TPA facilities may be available subject to:

  • Eligibility criteria
  • Policy terms of insurers/TPAs
  • Hospital verification and approval

9.2 The Hospital reserves the right to approve or reject cashless claims based on applicable conditions.

10. INTELLECTUAL PROPERTY RIGHTS

10.1 All content on this Website, including but not limited to text, images, logos, graphics, design, and layout, is the exclusive property of the Hospital.

10.2 No User shall copy, reproduce, distribute, or exploit any content without prior written consent.

11. THIRD-PARTY LINKS

11.1 The Website may contain links to external websites.

11.2 The Hospital shall not be responsible for:

  • Content accuracy
  • Privacy practices
  • Policies of third-party websites
12. LIMITATION OF LIABILITY

12.1 The Hospital shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use the Website
  • Reliance on Website content
  • Technical interruptions or errors
13. GOVERNING LAW & JURISDICTION

13.1 These Terms shall be governed by the laws of India.

13.2 Any disputes arising shall fall under the exclusive jurisdiction of the courts in Gujarat, India.

14. MODIFICATIONS TO TERMS

14.1 The Hospital reserves the right to amend, modify, or update these Terms at any time without prior notice.

14.2 Continued use of the Website shall constitute acceptance of revised Terms.

15. CONTACT INFORMATION

For any queries regarding these Terms, please contact:

Bapashri Hospital

Address: Dayalu Complex, Char Koshiyanaka, Modasa Road, Lunawada – 389230

Phone Number: +91-63539 69191

Email Address: [email protected]